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Privacy Policy

Akoodie Co. Legal Services & Consulting (“Akoodie Co.”, “we”, “us”, or “our”) is committed to protecting your personal information and ensuring that your privacy is respected in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

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This policy outlines how we collect, use, store, share, and destroy your personal information when you interact with our website, communicate with us, or use our services.

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1. Collection of Personal Information

When you visit our website or contact us, we may collect the following personal information:

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  • Your name, email address, phone number, and any other information you voluntarily provide;

  • Documents you share with us during consultations or service requests;

  • Any other information that identifies you directly or indirectly.

 

We collect this information to:

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  • Communicate with you and respond to your enquiries;

  • Provide the legal consulting services you request;

  • Comply with legal and regulatory obligations.


2. Storage of Personal Information

Your personal information is stored electronically on a secure, cloud-based system. We take reasonable steps to ensure that your data is protected from unauthorised access, modification, or disclosure.

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3. Log Data

We may automatically collect certain information (“Log Data”) when you access our website, such as your device type, IP address, browser type, operating system, and browsing activity. This helps us improve our website and services.

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4. Location Information

If permitted by your device settings, we may collect location information to enhance our service offerings. You may disable location services at any time in your device settings.

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5. Cookies

Our website uses cookies to improve functionality and user experience. Cookies are small data files stored on your device that remember your preferences. You may configure your browser to reject cookies; however, doing so may affect certain features of our site.

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6. Do Not Track (DNT)

We do not currently respond to Do Not Track signals. You can enable or disable this feature in your browser settings.

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7. Legal Disclosure

We may disclose your personal information if required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

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8. Security

We employ commercially reasonable safeguards to protect your personal information, but please note that no online method of storage or transmission is 100% secure.

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Important Security Warning:


Akoodie Co. will never ask you to share your banking details, login credentials, or passwords via email, SMS, or phone. We do not request payments through third-party platforms or unverified links. Always ensure that payment instructions come from a verified Akoodie Co. email address.


Be Vigilant:
Fraudsters often use email addresses that closely resemble legitimate ones, such as changing or omitting a single letter. If anything seems unusual or you are uncertain, call us directly on the number provided on our official website before taking any action or making payment.


Phishing Alert:
If you receive suspicious communication claiming to be from Akoodie Co., especially involving urgent payment requests, document downloads, or unsolicited links, do not click or respond. Contact us immediately to verify its authenticity.
Your safety is our priority.

 

When in doubt, reach out.

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9. Third-Party Links

Our website may contain links to other websites or platforms. We are not responsible for the content, privacy practices, or policies of any third-party sites.

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10. Aggregated Data

We may collect and display anonymous, aggregated data about our site usage for analytics purposes. This does not include any personally identifying information.

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11. Retention and Destruction of Personal Information

We retain your personal information only for as long as necessary to provide you with our services or comply with legal obligations. When no longer needed, your information will be securely deleted or destroyed.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the modified terms.

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13. Your Rights Under POPIA

You have the right to:

  • Access your personal information held by us;

  • Request corrections or deletion;

  • Object to processing;

  • Lodge a complaint with the Information Regulator (South Africa) if you believe your rights under POPIA have been violated.

 

14. Contact Us

If you have questions or requests regarding this policy or your personal information, please contact:

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Razeen Khan
razeenkhan@akoodieco.com
+27 82 849 2059

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